The University of Mindanao passed the Stage 1 visit of the coveted ISO 9001:2008 certification. The ISO 9001:2008 is a global quality management system which represents a set of standards formulated by the International Organization for Standardization, a network of standards institutes spanning 157 countries. The ISO 9001:2008 is used as a gauge to establish and to update an organization’s compliance to quality management system (QMS). It acts as a definitive guide for determining whether a quality process system can deliver products and services that meet customer needs and expectations. Through the Stage 1 audit conducted in January 2012 by the SGS, an ISO accredited certification body, UM was found conforming to the requirements of the ISO 9001:2008, including legislative compliance and documentation requirements. The purpose of the Stage 1 visit is to confirm the readiness of the organization for full assessment. “Our purpose for applying the ISO certification is to establish and ensure the implementation of our Quality Management System (QMS), ensure customer satisfaction by meeting their needs and expectations, and continuous improvement,” say Rochelle Asuncion, Document Control Custodian. Ms. Asuncion added that if the results of the Stage 1 audit are acceptable then the University receives confirmation for proceedings of the stage 2 audit from the SGS. The University Quality Management Council, the body tasked to implement the UM-QMS, is preparing compliance to the minor nonconformities observed during the Stage 1 audit. Aside from national certification and recognitions from different regulatory and accrediting agencies, UM continues to aspire for international recognitions like ISO. Its benefits include external recognition of quality level, improved quality culture among staff, streamlining of the internal organization, a dynamic of continuous improvement and more consistent quality outputs for specific processes.